Effective Date: [15th August, 2024]

Wildlifeluxuries (“we”, “our”, “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or stay at our resort.

By booking with us, using our services, or accessing our website, you agree to the terms of this Privacy Policy.

• Information We Collect

We may collect the following categories of personal information:

• Information you provide directly:

1. 1. 1. • Full name, date of birth, and gender
         • Contact details (email address, phone number, postal address)
         • Government-issued identification (e.g., Aadhaar, Passport, PAN) for check-in compliance
         • Payment details (card number, bank account details, UPI ID)
         • Special requests (dietary preferences, accessibility needs)
         • Feedback and guest survey responses

1. 1. 1. Information we collect automatically:

1. 1. 1. • IP address, browser type, and device information when you visit our website
         • Booking history and activity preferences
         • Resort facility usage patterns (e.g., spa, safari, dining reservations)

1. 1. 1. Information from third parties:

1. 1. 1. • Travel agents, booking platforms, or corporate booking partners who share your details with us for reservation purposes

1. 1. How We Use Your Information

We use your personal information for purposes including:

1. 1. • Processing reservations and payments
      • Verifying guest identity during check-in
      • Providing hospitality services (accommodation, dining, safaris, guided tours, wellness activities)
      • Personalizing your stay experience
      • Sending booking confirmations, invoices, and updates
      • Responding to inquiries and providing customer support
      • Complying with legal obligations and government regulations
      • Improving our services, website, and guest experience

1. 1. Sharing Your Information

We may share your personal information only with:

1. 1. • Service Providers: Payment processors, safari operators, and transportation providers assisting with your stay
      • Government Authorities: For compliance with legal and safety requirements, including guest registration under applicable laws
      • IT & Security Providers: For website hosting, payment gateway security, and data protection services
      • Affiliates & Partners: In case of joint promotions or special packages (only with your consent)

We do not sell your personal data to third parties.

1. 1. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

1. 1. Data Security

We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

1. 1. Your Rights

You have the right to:

1. 1. • Access the personal data we hold about you
      • Request correction of inaccurate or incomplete data
      • Withdraw consent for marketing communications at any time
      • Request deletion of your personal data, subject to legal requirements
   2. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences in your browser settings.

1. 1. Privacy for Children

We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

1. 1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised “Effective Date.”

1. 1. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Wildlife luxuries India Pvt Ltd
Email: contact@wildlifeluxuries.com